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Pick the channel that matches your question — we route every message to the right person. We don't outsource support.
Product support
Questions about generating, publishing, your account, your billing. The fastest line to a real person.
Within 1 business daysupport@socialboiler.appPrivacy
Access, deletion, export and other rights requests under GDPR, CCPA / CPRA and similar laws.
Within statutory windows (45 days CCPA / 30 days GDPR)privacy@socialboiler.appLegal
Contracts, complaints, notices, regulatory questions, and anything else for the legal department.
Within 5 business dayslegal@socialboiler.appSecurity
Coordinated vulnerability disclosure or any concern about the security of your account.
Within 24 hours for confirmed reportssecurity@socialboiler.appDMCA
Copyright takedown notices and counter-notices under 17 U.S.C. § 512.
Within 3 business daysdmca@socialboiler.appBilling
Invoices, refund requests under our refund policy, payment method changes, plan questions.
Within 2 business dayssupport@socialboiler.appOffice hours
Pacific Time, Monday – Friday, 9 AM – 6 PM. Outside those hours we still triage urgent security and outage reports.
System status
All systems operational
Press & partnerships
legal@socialboiler.app